Custom Packaging Order Checklist: Files, Dimensions, Budget, Timeline, and Quantity
Before sending a custom packaging inquiry, it helps to prepare the basic project information in one clear message.
You do not need to know every packaging term.
You only need to show what the product is, how it should be packed, what files are ready, and when you need the packaging.
This checklist is designed for buyers preparing to contact a custom packaging manufacturer through WhatsApp or a contact form.
Use it before requesting a quote, starting a sample, or discussing a new packaging order with QX Packs.
Quick Checklist
| Item | What to Send |
|---|---|
| Product photos | Front, side, top, full set |
| Product size | Length × width × height |
| Product weight | Single item or full set |
| Quantity | Target order quantity |
| Quantity per box | Items inside one package |
| Box idea | Box name or reference photo |
| Insert layout | Product placement requirement |
| Logo file | AI, PDF, SVG, or EPS if ready |
| Artwork status | Ready, not ready, or need dieline |
| Material reference | Photo or simple description |
| Finish reference | Foil, embossing, window, ribbon, etc. |
| Budget direction | Cost-effective, mid-range, premium, or luxury |
| Timeline | Sample date and production deadline |
| Destination | Country, warehouse, or delivery address |
1. Files to Prepare

Send any files you already have.
Useful files include:
- Logo file
- Artwork file
- Dieline file
- Product photos
- Reference packaging photos
- Barcode or product information if needed
Preferred logo formats:
- AI
- SVG
- EPS
PNG or JPG files can be used for early discussion, but vector files are better for sample and production preparation.
If your artwork is not ready, simply say:
“Artwork is not ready yet. Please help confirm the box size first.”
2. Measurements to Send

Product size is one of the most important details.
Use this format:
Length × Width × Height
Example:
120 × 80 × 30 mm
For product sets, send the size of each item.
Example:
- Bottle: 100 × 35 mm
- Card: 90 × 55 mm
- Accessory: 60 × 20 mm
- Full set layout: 180 × 120 mm
Also send product weight if available.
This helps QX Packs review the basic packaging structure and packing support.
3. Order Details to Confirm
Before requesting a quote, prepare these order details:
- Target quantity
- Quantity per box
- Target market
- Packaging level
- Budget direction
- Sample deadline
- Production deadline
- Destination country
You can write simple answers.
Example:
- Quantity: 1,000 pcs
- Quantity per box: 1 set
- Market: retail gift packaging
- Packaging level: premium
- Sample deadline: July 10
- Destination: United States
The goal is not to make the inquiry perfect.
The goal is to make it clear enough for the supplier to reply with a practical direction.
4. Box Style or Reference Photo
If you know the box style, send the name.
Examples:
- Rigid box
- Folding box
- Drawer box
- Lid and base box
- Magnetic box
- Packaging sleeve
- Display box
- Box with insert
If you are not sure, send a reference photo.
Then explain what you like:
- “I like the opening style.”
- “I like the logo effect.”
- “I like the insert layout.”
- “I want this style, but simpler.”
- “I want a more premium version.”
This avoids long explanations and helps QX Packs understand your direction faster.
5. Insert or Product Layout
If several products need to fit inside one package, send a simple layout photo.
Place all items on a table and take one clear photo.
Then explain:
- How many items go inside
- Which item is the main product
- Whether each item needs its own position
- Whether the product should be easy to remove
- Whether the product is fragile or easy to scratch
You do not need to decide the final insert material at the first stage.
QX Packs can review the product layout and suggest the next step.
6. Budget and Timeline
Budget and timeline help avoid unsuitable suggestions.
You can give a simple budget direction:
- Cost-effective
- Mid-range
- Premium
- Luxury presentation
For timeline, send the key dates:
- Sample deadline
- Production deadline
- Shipping deadline
- Product launch date
- Event or retail delivery date
Example:
“We need samples before July 10 and mass production before August 5.”
If the timeline is urgent, mention it in the first message.
7. Delivery Information
Send the destination country or delivery address if available.
Useful delivery details include:
- Country
- City
- Warehouse address
- 3PL warehouse
- Amazon warehouse
- Required shipping method
- Carton label requirement
If the final address is not ready, send the country first.

Copyable WhatsApp Inquiry Format
You can copy and edit this message:
“Hi QX Packs, I need custom packaging for my product. Product photos are attached. Product size is [length × width × height], product weight is [weight], and quantity is [quantity]. Each box will hold [number of items]. I prefer [box style] or something similar to the reference photo. Logo file is [ready / not ready]. Artwork is [ready / not ready]. Target packaging level is [cost-effective / mid-range / premium / luxury]. Sample deadline is [date], production deadline is [date], and destination is [country]. Please help review and suggest the next step.”
Before You Send Your Inquiry
Before sending your message, check:
- Are the product photos clear?
- Did you include product size?
- Did you mention quantity?
- Did you explain how many items go inside one box?
- Did you attach logo or artwork files if available?
- Did you send a reference photo if you have one?
- Did you mention your deadline?
- Did you include the destination country?
If most of these details are ready, your inquiry is ready to send.
Ready to Start Your Custom Packaging Order?
Send your product photos, dimensions, quantity, files, reference photos, budget direction, timeline, and destination country through WhatsApp.
QX Packs can review your information and suggest a practical packaging direction before quotation or sampling.
FAQ
Q1: Can I send an inquiry if my artwork is not ready?
Yes. You can start with product photos, dimensions, quantity, and reference packaging. Artwork can be prepared after the box size and structure are confirmed.
Q2: What file format should I send for my logo?
AI, PDF, SVG, or EPS files are preferred. PNG or JPG files can be used for early discussion.
